Terms & Conditions

Before making a purchase in our store you must read and understand the terms and conditions set out here and agree to be bound by those conditions.

Terms and conditions

You are at least 18 years of age and can legally enter into a
binding contract.

When ordering an item, your confirmation email sent by us will
confirm you have requested to buy the item or items.
This does not mean that the order is accepted. Orders are only
accepted when you receive a confirmation email from us that your
order and all of the products contained within it has been
dispatched or is ready for dispatch.

This email will be sent once we have confirmed your details and that
we have the items in stock.
We will endeavor to ensure that the details on our website are
accurate and up to date but mistakes are sometimes unavoidable.
In the event of any stock not being available you will be informed
and asked if you would like to wait for the item to become avaliable
or get a full refund.

All refunds will me made at the earliest time possible and at
present can only be handled through paypal or personal cheque.

We reserve the right to reject any order at our discression

We can not he held responsible for delays or in postage or any
losses as a result of these delays. No compensation will be paid for
late deliveries.

You may cancel your contract with us up to 7 days of receiving
your order and receive a full refund if in accordance with our
refund policy.

If you want to cancel your contract with us you must contact us in
writing by email to admin@oldbritain.com.
You must also send back the item promptly in its new and unused
condition complete with original packaging and pay for any postage
costs. No refunds will be given without prior return request.

Any damages to items or soiled textiles with pet hair, dirt fibers or creased & screwed up returned by customers will be the sole responsibility of the buyer and the buyer may be charged for those damages ie for cleaning ironing or repair accordingly.

Refunds may be rejected if we see clear signs of use. In this case the buyer must pay shipping costs if the item has to returned to them.

Though very unusual, refunds may take up to 30 days to process

Any refunds given will be minus our delivery costs which will be
deducted from the refund amount. Information on this amount can be
requested before the sale.

You must inform us within 48 hours of receiving your order of any
damages or defects to products. After this time your refund may be
rejected at our discretion.

Though we en devour to ensure images are accurate there may be
slight variations in colour and style.
You agree that products may differ slightly from the pictures shown
on our website and that all sizes are taken as approximate.
Where an accurate size measurement is needed you must contact us for
We can not be held responsible for size inaccuracies unless we have
confirmed the size in writing.

Deliveries are only applicable to UK Mainland customers only

We reserve the right to amend prices as we see fit.
Confirmed Orders already placed will not be changed.

Payments can be made by Paypal or cheque.
Goods will only be sent once cheques are cleared and we have the

You agree that Communications between you (the buyer) and us (the
seller) shall be mainly by email and that this complies with any
legal requirements.

You may not transfer any contract between you (the buyer) and us
(the seller) to a third party.

We will not be liable for and failings or delays that are outside
of our reasonable control and no compensation will be offered.

You agree that any but not limited to, media, copyright,
trademarks or images contained within our online store or any of its
subdomains are always vested in us or our licencors
You may not use any of the material found on this website without
prior permission from us.

We reserve the right to amend these terms and conditions as we see
fit. You will be subject to the terms and conditions that are in place at
the time of sale or contract.

All contracts relating to our contract with you are governed by
English law.