Old Britain (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or purchase from us.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect and process the following personal information:
- Name
- Billing and delivery address
- Email address
- Telephone number (if provided)
- Payment details (processed securely by third-party payment providers)
- Order history and purchase information
- IP address and basic website usage data (via cookies)
We do not store full card or payment details on our servers.
How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfil your orders
- To communicate with you regarding your purchases
- To provide customer support
- To send order confirmations and delivery updates
- To comply with legal and accounting obligations
- To improve our website and services
We will never sell or rent your personal data to third parties.
Lawful Basis for Processing
Under UK GDPR, we process your data based on the following lawful grounds:
- Performance of a contract (to complete your order)
- Legal obligation (for accounting and tax records)
- Legitimate interests (to improve services and prevent fraud)
- Consent (for marketing communications where applicable)
Payments
Payments are processed securely via PayPal and other authorised payment providers. We do not store or have access to your full payment card details.
Please refer to PayPal’s own Privacy Policy for information on how they handle your payment data.
Sharing Your Information
We may share your data only when necessary with:
- Delivery and courier companies (to deliver your order)
- Payment processors (to complete transactions)
- Website hosting and technical service providers
- Legal or regulatory authorities when required by law
All third parties are required to handle your data securely and in accordance with data protection laws.
Data Retention
We only retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including legal, tax, and accounting requirements.
When your data is no longer required, it will be securely deleted or anonymised.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where legally permitted)
- Object to processing of your data
- Request restriction of processing
- Request data portability
To exercise any of these rights, please contact us using the details below.
Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic.
Cookies may include:
- Essential cookies required for site functionality
- Analytics cookies to understand visitor behaviour
- Performance cookies to improve site speed and usability
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
A separate Cookie Policy may apply.
Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies before providing any personal data.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately.
Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: admin@oldbritain.com
Business Name: Old Britain